Stella Pulse:
Increase Scale and Improve Customer Loyalty

Mystery Shopping – Reimagined

Mystery shopping can deliver significant operational benefits, however the logistical burden of recruiting shoppers combined with the expense of pay-per-shop pricing make it impossible to scale programs to the point at which they are truly representative and actionable. At Stella Pulse, we see this as an opportunity for innovation.

Stella Pulse leverages actual customers to conduct shops on your behalf. The results: objective operational insights at a global scale not possible with traditional mystery shopping, plus the opportunity to build deeper, more profitable customer relationships. Stella Pulse is owned and operated by StellaService.

Leadership Team

Stella Pulse is part of StellaService. Meet the leadership team and learn more about our investors and career opportunities.

Interested in Joining the Stella Pulse Team?